Edgewater’s Hospitality services deliver a prioritized list of programs and projects that align with your corporate strategy following a rapid assessment of your organization structure, technology, processes and vendors.

Our project teams initiate and manage process optimization, technology selection and implementation, custom development, systems integration and organization redesign projects that address functional areas including the optimization of such operational areas as:

• Revenue Management
  • Implementing integrated systems for rate and inventory management
• Centralizing Reservation Services
  • Driving reservations to in-house distribution channels and away from third parties
  • Outsourcing Call Center operations to cost effective business partners
• Front-Office Property Management Systems
  • Integrating with multiple Point of Sales systems
  • Streamlining front-office closing processes and procedures
• Implementing Marketing & Financial Data Marts
  • Consolidating guest data to support email and direct marketing campaigns
• Shared Services Organization
  • Implementing Enterprise Financials, Purchasing and HR/Payroll Systems
  • Streamlining and Outsourcing Accounting and HR/Payroll business processes
• Infrastructure and Technology
  • Restructuring Voice and Data Services
  • Consolidating Data Centers and Outsourcing Maintenance

We have worked with many leading organizations in the Hospitality sector. For example, since 2001, we have worked with the Blackstone Group to provide strategic planning, business process improvement, project management, program governance and technology innovation to support evolving business models, mergers and acquisitions, brand launches and complex outsouring partnerships.

For more information about our Hospitality services, feel free to contact us at 800-410-4014 or via email at makewaves@edgewater.com.