Manufacturers are realizing they need to integrate technology into their business model to build strong customer relationships and exceed their customers supply and demand needs, not to mention their expectations.  Whether it is through order-processing capabilities via the Web or having the ability to view real-time inventory, these concerns and others are vital in order for manufacturers to compete today.

With strong expertise in manufacturing, Edgewater Technology has worked with organizations to provide innovative ways to leverage package and custom solutions to best meet the needs of the organization.  Oftentimes it is a matter of getting multiple facets of an organization together and discussing the overall and unique functional information needs.  These strategic engagements establish a technology roadmap which sets the course for increasing internal efficiency as well as improving customer service.

Edgewater has created custom solutions that allow manufacturers to leverage the benefits of automated data collection such as bar code printing and scanning, to reduce data entry time and transcription errors.  Other solutions have focused on data sharing between business partners and tracking of orders from order capture to order fulfillment and delivery.

While many solutions are focused on operational aspects, many are also focused on the multi-dimensional nature of reporting.  That is, decision makers need to report at a variety of levels on data that is captured in one or multiple locations.  For example, senior management requires information at an overall or aggregate level for strategic planning purposes, while middle management requires data to coordinate the use of human and capital resources to ensure the proper level of integrated performance.  Process management personnel need a level of granularity that will allow them to determine deficiencies in their processes, and consequently take remedial action and support continuous improvement.  Each of these levels of management need to focus on the specific quantifiable measures, or key performance indicators (KPIs), which reflect current status and allow actions to be taken to improve performance of a line, unit, division, or company.  Edgewater has the expertise to assist organizations in determining the indicators, identifying the best source of the data, retrieving the relevant data, and displaying it in a straightforward manner.