Government organizations have long realized the need to integrate technology into their service models in a variety of ways. Through the use of self-service models utilizing the Internet and Interactive Voice Response (IVRs) systems, cost of services can be significantly reduced. The use of Business Intelligence (BI) provides greater insight for Government executives on how timely and cost effective services can be delivered. With ever expanding regulatory requirements, the need to provide services and to monitor the effectiveness of those services is becoming more and more complex. Edgewater Technology has worked with our Government clients to help provide cost effective services compliant with statutory requirements.
Edgewater has supported a number of clients at the federal and state levels. With strong expertise in technology, Edgewater has worked closely with Government and industry to provide innovative ways to leverage package and custom solutions to best meet Government services requirements. A sampling of the types of projects Edgewater has participated in includes:
- Creating a BI application for a federal agency that enabled them to reroute shipments based on weather impacts to flight routing by integrating data from more than 90 disparate sources to facilitate the logistics activities.
- Converting two databases from a mainframe environment to SQL Servers supporting state student loan guarantors.
- Assisting in the development of HIPAA compliant interface between a state Medicaid system and the Federal Government’s systems.
- Completing a number of logistics management projects for a major government agency which significantly reduced transportation costs.
A crucial element of each program is the presentation of key data in a form that is useful to the Government employees and to the public users of the information. By working closely with the Government experts, Edgewater has developed unique industry knowledge that complements our technology expertise.
In addition, Edgewater is an approved contractor on the ITS-007 initiative as a systems integrator. Edgewater can provide software services to agencies in MA, NH, RI and CO.