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FastTrack! Analytics is an industry-specific, organization-centric solution designed to provide you with the significant benefits of business intelligence now. Implement a production ready system within the parameters of your departmental budget and resources. Learn More >>

Industries
Capabilities

Insurance

Our industry experience enables us to understand your operational environment, including goals and objectives from both a business and technical perspective. More>>

Information and Media

Edgewater is unique in that we have deep experience and proven success helping information and media clients with both business strategy engagements and complex technology projects. More>>

Healthcare & Life Sciences

The way toward improving patient care lies in the vast amounts of untapped data gathered by healthcare organizations, and the ability to organize, mine and analyze it. More>>

Enterprise Information Management

Companies are starting to realize the value of data as a strategic asset. In order to fully exploit the data of the organization, the data must be integrated, trusted, secure and available. More>>

Program/Project Management

We take a business-centric approach and include the operational readiness as well as the technology readiness workstreams in all our project plans. More>>

Web Solutions

Edgewater Technology's Web Solutions expertise helps organizations identify, evaluate, develop, launch, and optimize Web-based businesses and services. More >>

Healthcare Analytics – A Proven Return on Investment: So What’s Taking So Long?
Ryan Hayden 7/20/2010

That’s right; the significant majority of operating rooms DO NOT have an integrated data infrastructure. More>>

Pressure for All-in-one Hospitality CRM is Building, But None Meet the Demand…Yet
Brad Bushue 7/20/2010

The unfortunate reality is that today there is no single solution that meets every requirement to manage customer interactions and increase guest loyalty. More>>

“Get Real” with your CRM solution
Mark Manfredi 6/29/2010

Retaining and enhancing customer relationships remains a top 5 business issue on the Gartner CIO Agenda. More>>

Step by Step: Creating Microsoft Dynamics CRM 4 Reports Using Silverlight, RIA Services and VisiFire
Paul Gower 6/29/2010

I recently read an article on how to build advanced custom CRM reports using ASP.NET and Silverlight. More>>

Picis Exchange Global Customer Conference – “It’s All About the Data”
Ryan Hayden 6/29/2010

The most frequent discussions centered around a few major challenges the healthcare industry must deal with. More>>

Move the quality focus to patient outcomes
Martin Sizemore 6/8/2010

The focus on quality in healthcare has been centered more on improving business processes than improving patient outcomes. More>>

Project Management for Policy Administration System Replacements: Art or Science 5/26/2010

The more complex the project the less systematic project management gets. More>>

Analyzing Clinical Documentation Requires Discrete Data 5/26/2010

Healthcare is an industry that’s core infrastructure, its backbone of information centered on diagnosis, procedure, and other treatment and care delivery codes, is broken. More>>

PAS Replacement – Planning and Forethought: Worth their weight in gold
Laura Gleason 5/17/2010

One of the top ten imperatives for insurance companies in 2010 is enabling a “fast path for new product development.” More>>

Implementing Healthcare Service Lines – Inherent Data Management Challenges and How to Overcome Them
Rob DelSignore 5/4/2010

From a data management perspective, Service Line management presents a number of interesting challenges. More>>

Implementing Healthcare Service Lines – Gaining Competitive Advantage by Focusing and Optimizing the Enterprise Mission
Maury DePalo 5/4/2010

The notion of a Service Line is certainly not new, and there are countless examples from other industries where firms have made the transition...More>>

How to heighten core measure compliance
Ryan Hayden 4/30/2010

The most critical aspect of high core measure compliance, whether its SCIP in the OR or Pneumonia, AMI, and HF in the ED, is electronic, discrete data capture. More>>

Electronic Medical Records ≠ Accurate Data
Martin Sizemore 4/26/2010

As the volume of individual data elements expands to encompass 1,000 health facts per patient, there is an urgent need for electronic tools to manage the quality, timeliness and origination of those data. More>>

CRM TCO
Jim Wright 4/22/2010

Can you justify these costs for a CRM platform? CRM has tremendous benefits of course if it’s really leveraged, but does the annual cost of admission have to be so high? More>>

Organizational Transparency: Introduce Your IT Team to the Business Users
Ryan Hayden 4/15/2010

More and more large healthcare organizations are realizing it’s not just disparate data scattered across the technical landscape that’s causing headaches, its’ siloed departments as well. More>>

Hidden Impact of the iPad on Your Corporate Website?
Ahmed Hafeez 4/15/2010

Even though the iPad appears to be a device for Apple fans and gadget freaks, it is already positioned to have a significant impact on the nature and shape of corporate websites. More>>

Top Web Technology and Marketing trends for 2010 part 1 – Social Strategy and Infrastructure 3/24/2010

Frankly, even after 6 years of “web 2.0″ most sites are still pretty static brochureware, but the Social revolution is changing that quickly. More>>

How does a data driven healthcare organization work? 3/22/2010

As the pressure increases for accountability and transparency for healthcare organizations, the spotlight is squarely on data: how does the organization gather, validate, store and report it. More>>

Workbenches, Lenses and Decisions, Oh My! A Data Quality Software
William Sharp 3/9/2010

With so many data quality options, could it be that the data quality market has become so saturated that the difference between offerings has become obscured? More>>

It’s our data that’s hurting us! – Transparency in a consumer-oriented healthcare marketplace
Martin Sizemore 3/9/2010

The irony of rating sites is that they are dependent on data that is provided by the hospitals, doctors and other allied providers – it is their very own data that they are being judged by. More>>

Is it Healthcare Reform or Healthcare Payer Reform?
Chris Downs 2/23/2010

Most people believe that “Healthcare Reform” means reform of the providers, but if you look at the system in total, is the problem with the providers or payers? More>>

Data Profiling: The BI Grail
Tom Eastlake 2/18/2010

All data integration/warehousing/BI efforts benefit from the proper application of data profiling and a proactive data quality effort, early, often, and as aggressively as possible. More>>

Driving Value from Your Healthcare Analytics Program
Maury DePalo 2/11/2010

The sooner you can bring focus and attention to these critical areas, the sooner you will improve your own chances for success. More>>

Data Darwinism – Evolving your data environment
Mike Faloney 2/11/2010

The plan is simple on the surface, but not always so easy in execution. It requires an objective assessment of where you are compared to where you need to be. More>>

10 Actionable Web Metrics You Can Use – Part 1
Joe Kamenar 2/11/2010

The end goal of a web analytics report should be to provide some guidance on how to take an action to improve how your website is meeting its goals. More>>

Healthcare IT Gets Snubbed in “State of the Union”……So What!
Ryan Hayden 2/4/2010

How, with tackling the exorbitantly high cost of healthcare as the single highest profile item on his desk, did he forget to mention Healthcare IT (HIT)? More>>

Data Darwinism – Capabilities that provide a competitive advantage
Mike Faloney 2/2/2010

Innovation must be aligned with the strategic goals and objectives of the company. The landscape is littered with examples of innovative ideas that didn’t have a market. More>>

Understanding Multichannel Analytics
Joe Kamenar 2/2/2010

Multichannel analytics is a process where all marketing channels are analyzed to develop a more complete view of visitor behavior. More>>

Data Darwinism – Are you on the path to extinction?
Mike Faloney 1/28/2010

So what makes the difference between being the king of the jungle or being prey? The ability to make the right decisions in the face of uncertainty. More>>

Informatica Data Quality Matching Algorithms: Eliminate duplicates and reduce costs
William Sharp 1/28/2010

I worked with a marketing group and discovered close to one million duplicate customer records. At an average cost of $0.45 per mailer, the estimated marketing operations cost reduction was $450,000. More>>

Ten Steps You Can Take to Improve Your Web Analytics Program – Part 2
Joe Kamenar 1/5/2010

I will show you how you can use analytics to measure how well your site does in converting visitors to customers, and at what price. More>>

Is Your Web Analytics Program on Solid Footing?
Joe Kamenar 1/15/2010

In this post, I will share with you four of the top ten fundamentals that you need to consider when building your analytics program. More>>

Tackling the Tough One: Master Data Management for the Healthcare Enterprise
Martin Sizemore 12/23/2009

Governance in healthcare must begin with an understanding of data as an asset to the enterprise. More>>

Ten Steps You Can Take to Improve Your Web Analytics Program – Part 1
Joe Kamenar 12/23/2009

To get more out of your investment in your web analytics tool, and to increase your conversions, here is a list of ten ways to get the most out of your web analytics program. More>>

Project Management and PMO Resolutions for 2010
Joanne Wortman 12/17/2009

For 2010, we're expanding the scope to include a few PMO resolutions as well. (Don't worry, we've filed a change control request and had it approved by the proper authorities!) More>>

Google Wave
Jim Wilcox 12/16/2009

A post from my personal programming blog that my colleagues at Edgewater asked me to share… More >>

Clinical Alerts – Why Good Intentions Must Start as Good Ideas
Ryan Hayden 11/19/2009

Much has been made about the advantages of clinical alerts especially with their use in areas high on the national radar like quality of care...More>>

Ten Ways to Ensure Project Failure
Ahmed Hafeez 11/4/2009

While blowing up earth may for now be out of our grasp and may require giant leaps in technology, blowing up an IT project is quite easy. More>>

Free Text Clinical Documentation to Data-rich Actionable Information
Ryan Hayden 11/4/2009

I want to emphasize a capability of Amalga Life Sciences that I hope finds its way into healthcare provider organizations, and quick! More>>

Restoring Projects to Peak Performance
Joanne Wortman 11/2/2009

You’ve performed project triage.
You’ve run the required diagnostic tests.
Now what? More>>

Healthcare Analytics to the Rescue!
Stacey Cheese 10/28/2009

The economy is in its biggest downturn since the Great Depression and yet our quoted health insurance cost rose at a double-digit pace. How is that possible? More>>

Preparing for Project Rescue: Diagnosis
Joanne Wortman 10/22/2009

Here are the first steps that you should take to find the root cause(s) of the project’s difficulties. More>>

The Promise of the Real Time Web for the Enterprise
Ori Fishler 10/15/2009

At its best, it allows awareness and insight to emerge as the confluence of information takes a clearer shape. More>>

Agency Website Revitalization
Stacey Cheese 10/14/2009

Client’s that have invested the time and dollars are reaping the benefits -- Satisfied agents that Sell their products. More>>

How Often Do You Perform Project Triage?
Joanne Wortman 10/12/2009

In the business context, triage usually means allocating scarce cash and human capital under difficult economic conditions. More>>

Calculating the ROI of an IT Project
Ahmed Hafeez 10/6/2009

Calculating, presenting, and demonstrating the benefits of a project can make the difference between getting a green light and getting stuck in an endless review cycle. More>>

Fast Track Your Enterprise CRM Selection
Jim Wright 9/23/2009

Why do so many CRM software selection processes begin with matrices of 1000 or so features, when we all know that a vendor in the running has what we need? More>>

Straight Through Processing: BUILDING A STRONG SOLID FOUNDATION
Stacey Cheese 9/16/2009

Working with our clients on a full fledged STP business model, we begin by reviewing and dissecting both their underwriting and new business processes. More>>

Is your IT department the last to know?
Phil Monahan 9/16/2009

Your IT department can be like your GPS — planning the best route to your destination, avoiding slowdowns, and getting you to the beach by lunch. More>>

The Microsoft Clinical Information Feedback Loop
Ryan Hayden 9/10/2009

Microsoft’s new strategy could become a model for improving the efficiency of clinical research, by drastically reducing the most costly resource needed for clinical trials, time. More>>

Assessing an Acquisition’s IT Capabilities: “What’s in Your Portfolio”
Ahmed Hafeez 9/2/2009

While a great deal of due diligence goes into understanding the viability of the business and its value, the same level of rigor is typically not applied to evaluating its IT infrastructure and support staff. More>>

Augmented Reality -- What a Great Idea!
Martin Sizemore 8/28/2009

The idea that you can point your cell phone camera and through a “reality” browser see overlays of information about shops, restaurants is exciting and potentially game-changing... More>>

6 ways to get your web presence and infrastructure in shape for 2010
Ori Fishler 8/12/2009

Here are 6 ways to revamp and strengthen your web sites and infrastructure on a modest budget. More>>

Measuring the Value of Twitter for Business
Ori Fishler 8/3/2009

Twitter should be viewed as a tool for building relationships rather than a tool for broadcasting announcements. More>>

Begin at the end … ensuring data quality success!
William Sharp 7/21/2009

It is critical to the success of a data quality project to have clear goals aligned with a business initiative, and ways these goals can be measured. More>>

Fresh! Content is King
Ahmed Hafeez 7/13/2009

Static content prevents companies from driving advantage from internal and external user bases and communities of experts. More>>

STP & Underwriting ~ THE STARTING POINT
Stacey Cheese 7/13/2009

The underwriting business process and the underwriters are where STP needs to start. More>>

Physicians Insist, Leave No Data Behind
Ryan Hayden 7/9/2009

The problem with the disparity between what clinical users would like and what technical support staff can provide. More>>

Enterprise 2.0 Conference 2009 – What’s New?
Ori Fishler 7/7/2009

It was interesting to visit the Web 2.0 conference last week and see the progress and trends compared to my last year impressions. More>>

Do you see the recession as an opportunity or are you panicking?
Phil Monahan 6/19/2009

Most insurance organizations, because they are intrinsically risk averse, don’t want to spend the money now. More>>

The Magic of Mash-ups: Co-browsing
Martin Sizemore 6/12/2009

To be able to share, interact and see the body language of your collaborator in real-time without extraordinary downloads to your PC or expensive third party solutions could simply change the way we work. More>>

Claims Outsourcing Strategy – Managing a Smooth and Seamless Transition
Stacey Cheese 6/10/2009

One of the biggest pitfalls seen in an outsourcing arrangement is the absence of a true partnership between the client and the vendor. More>>

The Patient Centered Medical Home (PCMH)
Ryan Hayden 6/3/2009

Success is based on the ability of a team of providers to access accurate and updated patient data across care settings and over time. More>>

Knowledge-based computing: next generation of business intelligence?
Martin Sizemore 5/27/2009

Enter Wolfram Alpha, as an “answer” engine. It could easily be a glimpse of the next generation of business intelligence and decision-support systems. More>>

Bust For Big Three Auto Could Be Boom For Warranty Insurance Companies
Phil Monahan 5/26/2009

Assuming premiums remain reasonable, and there’s no reason not to, warranty insurers could see their business quadruple. More>>

Some interesting M&A Stats
Joanne Wortman 5/18/2009

I just took a look at a news private equity survey on value creation. Three things jumped out at me immediately. More>>

IT Cost Cutting and Revenue Enhancing Projects
Ahmed Hafeez 5/14/2009

When the times are tough IT departments tend to hunker down and act like hibernating bears – not recognizing the opportunity that a recession brings. More>>

Know Your Customer: How Web Analytics can save your IT applications team money
Joe Kamenar 5/14/2009

Sure, you can build a web application that settles for the lowest common denominator — but why sacrifice when you might not have to? More >>

Are your KPIs creating a no-win situation?
Joanne Wortman 5/7/2009

The key, of course, is to strive for balance when implementing KPIs. More>>

Web 2.0 for Healthcare Providers – Q and A Part 1
Ori Fishler 5/5/2009

Thanks for all those who attended our webinar on implementing web 2.0 strategies last week. If you missed it, the recorded webinar is available on our site. As I promised, here are some of the questions asked during the session. More>>

Why CEO’s must care about Enterprise 2.0 as a Strategic Imperative
Ori Fishler 5/3/2009

Enterprise 2.0 is not a technology. It represents first and foremost a new way of thinking, interacting and communicating that includes attitude and cultural changes. More>>

Cloud Computing Trends: Thinking Ahead (Part 3)
Ahmed Hafeez 5/1/2009

The third and final part of this series discusses the issues and concerns related to the cloud as well as possible future directions. More>>

Best Practice: Cloud Computing
Jim Wilcox 4/24/2009

I won’t try to predict what your organization has to gain by architecting around cloud technology. It’s more about what your organization is at risk of losing if you don’t. More>>

Can Insurance Help People Go Green?
Phil Monahan 4/17/2009

Instead of the typical rating methods of garaging and vehicle types, auto policies could be use based, rather than ownership based. More>>

Cloud Computing Trends: Thinking Ahead (Part 2)
Ahmed Hafeez 4/14/2009

In the first part of this series we discussed the definition of cloud computing and its various flavors. This second part focuses on the offerings from three major players. More>>

Feel Like Your Pants Are Down - Check Your Data
David Clancey 4/9/2009

Does anybody really want to go into the C-Suite and say, "Our corporate data may not be, uh, kosher?" More>>

Does your Order-to-Cash Process Need a Check-up?
Joanne Wortman 4/7/2009

Diagnosing and fixing order-to-cash symptoms is not easy, because the order-to-cash process is complex from many perspectives. More>>

Maximizing BPM Benefit
Liz Dunn 4/3/2009

When faced with the elusive question -- “How do I maximize my long-term benefit?” -- remember these two key principles. More>>

Hospital and Health Provider Web 2.0 Trends and Opportunities
Ori Fishler 3/31/2009

As organizations with a strong social purpose and educational / outreach focus, how can they remake themselves and their services to provide innovative and effective web-based information and health? More>>

Doublin' Down in Hard Times
David Clancey 3/31/2009

Hard times are definitely here. By this time everybody in IT-land has done the obvious. More>>

Change: Opportunity or Agony
Joseph Brady 3/30/2009

“Embracing change” is a common mantra. However, experiencing change is a certain reality. With it comes a series of choices for everyone involved. More>>

Claims Outsourcing Strategy - Managing a Smooth and Seamless Transition
Jeffrey Archer 4/23/2009

When the strategic decision to outsource has been made, there are plans and best practices organizations must follow in order to guarantee a successful, smooth and seamless transition. More>>

Business Intelligence Technology Environment – Welcome to the Buffet
Greg Forkin 3/26/2009

BITE is my own little tag line and acronym (maybe I should copyright it) to express the host of solutions available in the Business Intelligence application world today. More>>

Cloud Computing Trends: Thinking Ahead (Part 1)
Ahmed Hafeez 3/23/2009

This series will help you assess whether cloud computing makes sense for your organization today and how it can help or hurt you. More>>

If you’re thinking of acquiring a software startup
Joanne Wortman 3/31/2009

There are other hidden risks, some of them far removed from the core product offering, that may impact your future acquisition’s ability to achieve its goals. More>>

Budgeting from the trenches
Joseph Brady 3/15/2009

Undertaking the budgeting challenge is different between organizations. The process design is similar to perhaps how Generals draw up battle plans. More>>

The Goal: Using Theory of Constraints (TOC) to optimize EPM project delivery
Alston Mason 3/9/2009

Set in a manufacturing environment, the book describes a systematic approach to running and improving an organization. Yet, the concepts described are not unique to the Manufacturing industry. More>>

Insurance litigation in the economic downturn
Phil Monahan 2/27/2009

In a recent survey, lawyers expect a dramatic decrease in business in 2009 and do not anticipate earning income at the same levels they earned in 2008. Really? More>>

The Benefits to Insurance Carriers of Automated Workflow Processing
Phil Monahan 2/11/2009

Why do so many insurance organizations still use a manual distribution method for workflow? More>>

Business Intelligence: Avoiding “Operation Mincemeat”
Stacey Cheese 10/18/2008

I do not think we all need to be reminded of what Business Intelligence can do for us today – the facts and the benefits are plain and clear – take your data and make it actionable. More>>

ICD-10: Apocalypse or Advantage?
Martin Sizemore 11/13/2008

In 2011, per the mandate of Senate Bill 628, the United States will move from the ICD-9 coding system to ICD-10. More>>

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