You designed, built and tested it to meet their requirements.  It was rolled out last week.  Their lives should be a thousand times easier.  So why aren’t you being hailed as a hero?  Where’s your victory celebration?  Why are the end-users gathering like an angry mob?  What went wrong?    

In many instances, it comes down to either the failure to effectively plan and deliver Change Management support or the misconception that Change Management is only about training people how to use the software.  Both situations often lead to confusion, distress and resistance to change -- not only on this endeavor, but also in the future. 

Edgewater Technology is a strategic consulting firm that specializes in:

• Deploying flexible, results-oriented Change Management solutions;
• Creating high impact changes within various functions of an organization;
• Effectively deploying change with minimal interruption;
• Collaborating with all functional areas within an organization to determine best approach/tools; and
• Establishing best practices --- So everyone can celebrate next time!

Contact Edgewater’s Project Management Services Practice so we can get your projects back on track and let the celebration begin.  

To learn more about Edgewater’s Change Management expertise and capabilities, call us at 800-410-4014 or email makewaves@edgewater.com.