Reporting and Analytics

Business Monitoring and Reporting allows for the aggregation, analysis and presentation of relevant and timely information about business activities for organizations.

Edgewater Technology guides our clients to make actionable business sense of what could easily be described as the chaos of raw data. We can work with your organization to define critical Key Performance Indicators (KPIs) for historical trending, monitoring current operations and planning future needs. We define the features, functions and processes that enable improved and faster insight into these business activities.

As organizations look online for future growth in business, it's important to include Web interaction data in the set of critical KPIs. Our Web Analytics practice provides the strategy and expertise to establish a robust analyics toolset and the right metrics to present relevant, actionable information. 

A flexible monitoring and reporting platform supporting activities

The Challenges
Organizations must:

• Remove manual and often redundant processes that pull information from multiple sources to analyze and prepare reports
• Dispose of generalized queries and reports that are inflexible and unable to meet constantly changing business needs
• Eliminate individual analysis where users pull their own data resulting in disparities due to stale data
• Permit different associates to see the same data from a variety of perspectives
• Maximize the value of the vast volumes of data being collected.

The Benefits
Timely Visualization of the Business:

• Identify positive or negative trends in the business with the ability to drill into the details to understand why.
• Study data from a variety of different angles.
• Move easily between aggregation and detail.

Proactive Rather than Reactive:

• Change focus from manually performing analysis and reporting functions to providing insights through strategic investigation.
• Identify problems before they occur.

Enhanced Analysis and Reporting:

• Create a scalable platform minimizing impact to production systems.
• Increase query performance.

Consistent Insight and Flexibility:

• Recognize the alignment of data with business strategies.
• Utilize a single source of dynamically refreshed data.
• Develop a flexible monitoring and reporting platform supporting various activities across functional areas.

Many organizations have implemented basic online reporting, but most do not realize the complete value of their investment because the initial reports and analytics are not relevant to their business objectives and fail to reflect their specific Website attributes.