Managed Services

For many organizations, Information Technology (IT) is not a core competency so maintaining a reliable, secure IT environment ends up being difficult, overburdening their IT resources.  IT organizations constantly struggle to balance resources between application maintenance and new application development and integration.  Certainly application maintenance and new development is important, but allocating already constrained resources is difficult, often resulting in inefficient deployment of either initiative.

Organizations are often skeptical to work with partners for all or even part of their IT functionality.  Several reasons include:

• Feeling as if they are losing control of their data;
• Being uncertain of the security of their data;
• Anticipating an increase in their IT costs;
• Uncertainty of availability and problem resolution; and
• Overall fear of the unknown.  

While all are valid concerns, Edgewater Technology can alleviate these concerns and assist an organization to better understand how a hosting partner can provide the following benefits:

• Enabling critical IT resources to focus on more tactical and strategic activities as opposed to daily operational tasks;
• Providing a secure, environmentally-controlled facility specifically designed for hosting and managing IT assets and applications;
• Offering technology expertise that may not be available;
• Manage the change process, ensuring the changes are prioritized and implemented effectively;
• Follow industry best practices around application and database security;
• Assisting in regulatory compliance; and
• Reducing costs.